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Get in Touch

We're here to help
you find the right care

Whether you're ready to enquire, want to book a visit, or simply need some guidance, our friendly team is available seven days a week. No pressure, no obligation.

Contact Information

Reach us
any way you like

Our admissions and care team are ready to answer any questions you have about residential care, dementia support or any of our services.

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Registered Address

Babylon Health Limited
United Kingdom

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Main Telephone +44 (0) 1234 567 890
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General Enquiries enquiries@babylonhealthlimited.co.uk
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Office Hours

Monday – Friday: 8:00am – 6:00pm
Saturday – Sunday: 9:00am – 5:00pm

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Visiting Hours

Open 7 days a week, 9:00am – 7:00pm
Please call ahead to arrange a tour

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Out-of-Hours Emergency

Our on-call team is available 24 hours a day, 7 days a week.
Call our emergency line: +44 (0) 1234 567 890

Send Us an Enquiry

Complete the form below and a member of our team will respond within 24 hours.

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Enquiry Details
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Find Us

Visit our
care home

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Address

Babylon Health Limited, United Kingdom
(Full address provided on booking)

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By Car

Free visitor parking is available on-site. Please ring the doorbell on arrival and a member of staff will greet you.

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By Public Transport

Multiple bus routes serve the area. Contact us for specific transport directions from your location.

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Accessibility

Our facilities are fully accessible for wheelchair users, with step-free access throughout.

Book a Visit
📍

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Common Questions

Frequently asked
questions

How quickly can you arrange a care placement?

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In urgent situations, we can often arrange an emergency placement within 24–48 hours. For planned admissions, we recommend contacting us as early as possible so we can prepare a thorough care plan and ensure the right room is available.

Can I visit before making a decision?

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Absolutely — we actively encourage prospective residents and their families to visit our home before making any decisions. Tours are completely free and no-obligation. You can meet the team, see the facilities and ask as many questions as you like.

What are your visiting hours for residents' families?

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Families are welcome to visit between 9:00am and 7:00pm, seven days a week. We believe staying connected with loved ones is vital to resident wellbeing, so we have a flexible, open-door approach to family visiting.

How is care funded and what does it cost?

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Care can be funded privately, through local authority social services or through NHS Continuing Healthcare. Fees vary depending on the level and type of care required. Our admissions team can provide a full fee breakdown and help you understand your funding options.

What happens if a resident's needs change over time?

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We review every resident's care plan regularly and adapt our support as needs evolve. In most cases, we can increase the level of care within the same home, meaning your loved one doesn't need to move as their needs change.

Are pets allowed in your care home?

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We recognise the enormous benefit pets bring to our residents' wellbeing. Visiting pets are very welcome, and we consider requests for resident pets on a case-by-case basis. Please discuss this with our home manager during your visit.